Pre-Owned Massage Chair Buyer's Guide

A massage chair is a significant investment in your overall health, and purchasing a pre-owned massage chair is a great way to receive regular massage therapy at a reduced cost. Whether you’re looking for chronic pain relief or a regular way to relax, you likely have questions about what to look for in a pre-owned massage chair. That’s why we’ve put together this buyer’s guide to help you purchase the right massage chair for your needs.

Benefits of Massage

Pre-Owned Massage Chair Benefits

Massage therapy is proven to provide multiple benefits for physical and mental health and wellness. The most common benefits include:

  • Relieving muscle tension
  • Reducing stress and increasing relaxation
  • Helping to decrease depression and anxiety
  • Soothing chronic pain and joint issues
  • Assisting in lowering high blood pressure
  • Increasing relaxation and improving quality of sleep

Using a pre-owned massage chair can maximize stress relief and recovery by providing long-term benefits through a regular and consistent source of massage. If you have underlying medical conditions, always consult with a physician before using your massage chair to prevent injury or harm.


You can expect the price of a massage chair to increase as more functions and features are added. In general, you can expect a new premium massage chair to range upwards of $6,000 to $13,000.

While you may be tempted to consider lower-cost chairs, understand that so-called “bargain” massage chairs may lack certain massage techniques and may be unable to provide different levels of pressure or even reach different areas of the body.

This is why certified pre-owned massage chairs are excellent purchases, as they can provide all the features of a high-quality premium massage chair at a lower price point. When deciding what you’re willing to pay for a massage chair, first consider the features that you’re looking for, determine what you’re willing to compromise on and then explore your options.

What to Look For


Massage Functions: Be aware that low-end massage chairs only offer simple vibration and rolling massage at a single pressure level. Higher-end massage chairs are designed to be more ergonomic while offering a variety of massage techniques, which can include:

  • Rolling
  • Tapping
  • Kneading
  • Shiatsu
  • Reflexology
  • Vibration

Depending upon the type of massage therapy you’re looking for, we advise that you review the full list of massage techniques that each pre-owned massage chair can offer.

Massage Power: After the massage technique, the strength of massage is the second most important consideration for therapy. In a pre-owned massage chair, the strength depends on the number of motors within the chair. There are three different styles of rollers:

  • 2D Massage Rollers: These simple rollers operate on the X and Y axes and can only move up, down, left or right.
  • 3D Massage Rollers: More complex rollers that operate on the X, Y and Z (diagonal) axes to push further into your body.
  • 4D Massage Rollers: While it operates on the same axes as 3D massage, this technology incorporates a greater variation of massage styles, pressure and speed.

Some massage chairs also offer removable padding, which can provide additional customization for the strength of your massage.

Massage Tracks: The massage rollers are part of a track that rests along the back of a massage chair. How far the track goes and which areas of the back are massaged is determined by the type of track. There are three main categories of roller tracks: S-, L- and J-tracks.

S-Track vs L-Track

  • S-Track Massage Chair: The S-roller tracks are designed to follow the curve of the spine, from the neck down through the lumbar region. S-tracks will usually end at the lumbar region, which allows the chair to pivot into a reclined position to create stretching opportunities.
  • L-Track Massage Chairs: L-track rollers extend further down the body, past the lumbar region to reach the glutes or hamstrings, to provide a more full-body massage.
  • J-Track Massage Chairs: J-track rollers, also sometimes referred to as an SL-track, combines the range of the L-track with the stretching capabilities of the S-track to combine superior stretching capabilities with maximum massage coverage.

Some models may also offer customizations on height as well as the width of the rollers.

Massage Chair Certification: Pre-owned doesn’t necessarily mean used, as some purchased massage chairs may have stayed in storage or were used for display. When purchasing a pre-owned massage chair, ensure that it’s gone through a thorough inspection and certification process. This will guarantee that it is fully operational, has received any necessary repairs, has been professionally cleaned and then re-packaged to be like-new.

Massage Programs: Most premium pre-owned massage chairs offer auto or pre-programmed massages. These programs vary in massage techniques, intensities and chair movements. Higher-end pre-owned massage chairs will also have body-mapping technology, which measures the dimensions of your body and tests its reactions to provide a fully customized massage.

Massage Positions: Aside from the roller track, pre-owned massage chairs can have functions that massage different areas of your body. Depending on the model of the pre-owned massage chair, you may have the option of leg, foot, arm and wrist massages. Massage airbags also offer alternate relief by delivering pressurized air to small pouches along your back, legs or sides to help compress muscles.

Heated Massage: Heated elements within a pre-owned massage chair add more relaxation to your muscles and help to improve circulation. Most premium models come with the option of a heated region for the back, lumbar area, legs or feet.

Recline Function: High-end pre-owned massage chairs feature a variety of recline options, some of which include Zero Gravity and inversion therapy. These reclining options place your body in a gravity neutral position, which provides a deeper massage experience while also lowering your heart rate, reducing tension and boosting healthy circulation.

Chair Upholstery: Faux leather is a popular choice for pre-owned massage chairs and most high-end and technologically advanced chairs will have synthetic materials. Synthetic fabrics are engineered to withstand wear and tear, ensuring the longevity of your massage chair while remaining low maintenance.

For more on these or other massage chair features, please visit our glossary page.


When researching pre-owned massage chairs, be sure to review the warranty type and length that the manufacturer offers. Our certified pre-owned massage chairs receive a detailed 37-point inspection.

To help protect your investment, the Massage Chair Store offers a few warranty program levels, starting with a full manufacturer warranty that covers:

  • Free Lifetime USA-based customer & technical support
  • Manufacturer structural frame warranty
  • No-cost replacement on covered parts for the length of the manufacturer warranty
  • Covered labor (in-home, if necessary) for 1 year
Your Purchase

Finally, before you purchase your pre-owned massage chair, consider shipping and delivery options. Questions to ask include:

  • Will the dimensions of the massage chair allow it to fit through doorways?
  • Is there enough space in a room to comfortably move around the massage chair?
  • Can parts of the massage chair be removed to facilitate moving and installation?
  • Is there a “White Glove” option for home delivery and professional installation?
  • What shipping rates are available, and how long are delivery lead times?

If you have any questions or would like assistance in exploring your options, call us at 603-910-5200. Our Best Buy on Massage Chairs representatives are available to provide consultations during or after your purchase of a massage chair, so don’t hesitate to ask!